Recent Posts

Water Damage May Be Hiding From You!

7/23/2021 (Permalink)

You know the old saying “What you can’t see, can’t hurt you,” well I don’t think they were talking about possible leaks in your home. Residential water damages are not always obvious. Sometimes, leaks can go on for months without the slightest indication.

Luckily SERVPRO of Anchorage has the right water detection equipment to help you determine what areas in your home may be affected.

Moisture Sensor-Used to detect moisture in carpets, baseboards and walls.

Moisture Meter-Used to determine the actual moisture contact of various materials. This also is the equipment that allows us to monitor the drying process.

Thermohygrometer-Used to measure temperature and relative humidity to calculate and create an environment most conductive to drying. When handling a contaminated loss (CAT 2 or 3), it is not only important to dry the structure, but to disinfect and often deodorize as well.

Ultra-Low-Volume (ULV) Fogger-Used to atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. It can also inject fungicides and disinfectants into wall cavities and other hard- to-reach areas that typical residential products and methods cannot reach.

Thermal Fogger-Used to dispense solvent- based products by creating a dense fog that consists of tiny particles of deodorant solution that attach to and neutralize odor causing bacteria.

Early detection and treatment of water damage is the key to promoting a healthy living space and getting your domain back.

If you think you may have water damage in your home and would like SERVPRO of Anchorage to come out and check, call us 24/7 @ 907-688-3001

Preventing Restaurant Fires

7/21/2021 (Permalink)

Restaurant fires destroy more than property.  Restaurants hold priceless memories of celebrations and firsts, meetings with important people, backgrounds for special announcements or the reliable spot to pick up favorite weekday takeout meals. With a fire, they all go up in smoke—literally. Restaurant fires can be devastating, not only to the owners and patrons, but to the employees as well. One call to SERVPRO of Anchorage, and we will make your restaurant “Like it never even happened.”

DANGER:

Exhaust Systems and Ductwork

The vents and fans behind ovens and stoves accumulate a buildup of grease. 

PREVENTION

  • Clean all areas daily.
  • Twice a year, have a thorough hood cleaning by professionals.
  • Clean grease traps monthly, quarterly, or yearly as mandated by the NFPA.

DANGER:

Gas Leaks

Gas leaks are the most catastrophic cause of restaurant fires because they cause an explosion.

PREVENTION

  • Be alert and detect the signs of a gas leak (gas smell, orange/yellow flames, extinguished pilot lights)
  • Perform equipment inspections daily and replacement of worn-out equipment.

DANGER:

Electrical Problems

Heat from unsafe or poor wiring in switches, sockets, or plugs can spark flammable or combustible materials.

PREVENTION

  • Use only commercial equipment that is up-to-code.
  • Update wiring that can handle a busy kitchen.

In the event of a fire in your restaurant, SERVPRO of Anchorage is here to help 24 hours a day!   907-688-3001

Fires are Overwhelming

7/16/2021 (Permalink)

Dealing with a fire can be overwhelming, every homeowner should take two important actions after a fire:

Keep everyone in your family safe and stay away from the damaged home.

Remember you are safe; Items can be replaced.

A fire is a very serious matter! Fire damage happens fast and among the issues that can take place in the aftermath of the fire, it is important to remain calm and follow some simple rules to help the restoration process go smoothly.

My home just had a fire. What do we do now?

Get everyone to safety!  After a fire, you want to make one important phone call, SERVPRO of Anchorage is your local professional restoration experts!

Your living arrangements are going to change. If your house has only minor damage, and the utilities are working fine, you might be able stay in the home. your family is most likely safer off the premises.

Can you stay in the home?

The final answer comes down to the extent of the damage, and whether is safe to do so.

What items should I take with me?

Any item that is of value to you should be kept in your possession. Difficult to replace items such as photographs, keepsakes, and firearms should also be kept with you. Never leave personal information, cash, medications, or important documents at the site of the fire. Take these items with you to keep them safe!

When You SHOULD prepare for a Storm

7/13/2021 (Permalink)

Making sure that your building is prepared before a storm event happens is the best way to minimize damage should such an event occur. Taking the time to make sure pre-storm inspections are completed will pay off in the long run. 

  1. Take a close look at the exterior of the building. Cracks and gaps may develop over time and allow water to enter the structure and cause damage. A visual inspection can usually find these areas and taken care of.
  2. Check the seal around doors and windows. Gaps around doors and window may allow wind and rain to enter causing water damage to the interior of the structure.
  3. Check the foundation for areas that water may accumulate water and leak into the building causing structural damage to the foundation.
  4. Inspect Roofing.  Checking the condition of the roof before and after a storm event. While maintenance personal may perform routine inspections having an roofing company maintain and repair should an important part of the structure.
  5. Test and maintain any backflow prevention valve and sump pump prior to any storm event may allow a backup of this system that can lead to overflows.

After a storm event passes make sure to inspect the entire building for damage.  Maintaining your building before a storm event is the best way to minimize any damage that may occur.

The top priority for Fire

7/9/2021 (Permalink)

When fire, smoke or soot damage puts the things that matter most on the line, you want the very best help on the line as well.  That's why knowing that the easiest way to contact SERVPRO of Anchorage is to call us direct @ 907-688-3001.  We answer the phone at all hours and are ready to respond immediately.  

You can also check out our before and after pictures on our website www.SERVPROanchorage.com to see examples of the amazing work that your local SERVPRO of Anchorage has done and to answer any questions you may have.  

So whether you are responsible for 1,000 square feet or 100,000 - be ready for the worst with the very best!  Contact SERVPRO of Anchorage for any fire, water, biohazardous, mold, vandalism or board up needs you have!  907-688-3001

Water Damage Restoration

7/5/2021 (Permalink)

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Every water damage event is a little different and requires a unique solution, but the general process stays the same. 

Step 1 - Emergency Contact

The restoration process begins when you call SERVPRO of Anchorage. Our Job File Coordinator or Project Manager will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our crew will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our team is trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

If your home or business suffers a water loss, SERVPRO of Anchorage is your one-stop shop for remediation and repairs!  Call our office at 907-688-3001

Our Customers are always our TOP PRIORITY

7/2/2021 (Permalink)

At SERVPRO of Anchorage, our number one priority is to make our customers feel safe and valued.  It may sound like that is impossible to do when we arrive under stressful circumstances, which can be devastating.  It could be a fire in your home, a broken water pipe that has caused damage, or mold in your place of business.  These are difficult situations and for that reason our employees are sensitive to the needs of our customers.  Many times, depending on the damage, a customer may spend days, weeks or even months out of their home or place of work.  We get to know our customers one by one.  Sometimes all they need is for someone to listen and reassure them it will be alright.  At the end of the day, we are just people helping people. Our trained crews are there to explain what will happen and help our customer navigate the whole process from start to finish.    

SERVPRO of Anchorage takes pride in our customers knowing that they are our main priority!  Call 907-688-3001 to schedule an appointment today!

Anchorage Disaster Recovery Team

6/25/2021 (Permalink)

Did you know that your local SERVPRO of Anchorage franchise has a Disaster Recovery Team that will respond to large commercial jobs?  Our Disaster Recover Team travels all over the United States helping with large losses of all kinds. 

When you call SERVPRO of Anchorage, we will determine what type of help and in what capacity we can best help you get your commercial property back to its original state, and a lot of the time, that means sending out our large loss team. 

Our Disaster Recovery Team can handle commercial sized jobs stemming from fire, smoke, water, mold, biohazard and vandalism, having all of our equipment and resources ready to go in a moment's notice. 

If you are looking for a team that can handle commercial sized losses, no matter how big or small, call SERVPRO of Anchorage at 907-688-3001

SERVPRO of Anchorage - Core Values

6/20/2021 (Permalink)

I have never seen a local company so set on customer service. The Core Values put forth for this company stresses TAKING CARE OF THE CUSTOMER! In our daily work schedule, we put the customer first! Whether it is scheduling or going over our process with the customer, their concerns are always taken care of. Daily updates are communicated with each customer. If an issue arises, it is taken care of quickly and efficiently.

We are a part of this community. We take pride in helping when needed. We have a great partnership with our local schools FFA, FBLA and many more groups. We have a scholarship at our local Community College that has sent many in the Fire Science Program through college. We participate every year with the Toys for Tots as well as many independent charities to help at Christmas.

We love taking care of our customers and being part of our community!

We are proud to be SERVPRO of Anchorage!

What NOT to do after a fire!!!

6/16/2021 (Permalink)

Do not reenter your home, under any circumstances. Fires can cause structural damage, and until it is deemed safe by a professional you should not enter. Even if it does not look like there is extensive damage, you need to have it inspected before entering. Lingering smoke in the air, electrical circuit malfunction, and gas leaks are all common risks following a fire. To ensure your safety, get out and stay out. 

Do not try to clean up after a fire on your own. Do not try to wipe away smoke and soot damage from surfaces, this can cause greater damage to your home.  The residue left behind after a fire contains harmful toxins that can cause serious irritation to your eyes, nose, throat, and skin. Because soot is difficult to remove, you risk causing further fire damage by scratching surfaces and pushing soot deeper into materials. 

Safety comes first when dealing with fire damage!  Knowing what to do and knowing what not to do can help keep you and your family safe. Call SERVPRO of Anchorage, we understand the need for you to feel safe and secure in your home, and we are here to help. We will walk you through every step of the fire restoration process!  Call us today 907-688-3001.