Recent Storm Damage Posts

Who do you call when a tree falls through your roof?

11/3/2019 (Permalink)

Our technicians at SERVPRO of North Anchorage, are always ready to help!  Heavy rains and strong winds can accompany just about any thunderstorm and they can cause a ton of storm damage. Winds pick up debris and move it through the are sometimes landing in power lines and or on top of houses. Rain floods homes that sit low and can make things really messy really quick!

We recently had a bout of strong wind storms which caused one resident to have to call us to help him with a huge tree branch that fell from a tree and through the roof of his house giving him a very unwelcomed skylight!

SERVPRO came in and packed out all of the residents belongings then did a major cleaning of the residence. We arranged for roofers to come in and mitigate and repair the roof and we loaded everything back in when the coast was clear!

If you have have storm damage in the Anchorage area and need help, give SERVPRO a call today! 

Prepare Early for Winter Weather

11/1/2019 (Permalink)

Most homeowners and business owners know that during the winter months, pipes can freeze causing significant damage to your homes and businesses.  Usually when we think of storms, we think of wind, thunder, lightening and rain.  Storms can also come in the form of snow, which causes a whole new set of problems.  

Our SERVPRO of North Anchorage Storm Response Team is ready to mobilize the moment you call us.  Snow and ice can cause the obvious damage, from frozen pipes to water leaks and even flooding, but did you know that when their is a significant amount of snow at one time, the weight of the packed snow can also cause structural damage?  

SERVPRO of North Anchorage Storm Response Team has the equipment and staff ready to help when you call!

National Preparedness Month

8/23/2019 (Permalink)

September is National Preparedness Month. In recent years, many different types of disasters have affected the United States. Flooding, tornadoes, hurricanes, wildfires and blizzards are natural disasters that can threaten your home, business and community.

During National Preparedness Month, SERVPRO of North Anchorage wants you and your customers to be aware of the steps to take to help prepare for Mother Nature’s worst.

We can provide information on how you can help your customers and employees prepare for a natural disaster. For more information on disaster preparedness, visit, or call SERVPRO of North Anchorage 907-688-3001.

SERVPRO of North Anchorage can help your business prepare for the unexpected by creating an Emergency Ready Profile for your facility. The Profile is designed to be a quick and easy snapshot of your business providing critical facility information needed for detailed emergency preparation.

The time to prepare for a disaster is now.

Smoke Detector Installation

7/20/2019 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).  

In homes, smoke alarms should be in every bedroom and on every level, including the basement.  In office and commercial environments, check your state requirements or contact your local Fire Marshal to help ensure all codes are met.  

Test smoke alarms monthly using the test button.  Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.  If the alarm chirps signaling a low battery, take the proper steps to replace the unit or the batteries immediately.  Never disable or remove the battery from an alarm.  Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA).

In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.  

Lightning Facts

6/1/2019 (Permalink)

Lightning is one of the leading causes of weather-related fatalities.  Though the odds of being struck by lightning in a given year are only around 1 in 500,000, some factors can put you at greater risk for being struck.  Here are a few lightning safety tips:

BE AWARE:  Check the forecast before participating in outdoor activities.  If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

GO INDOORS:  Remember the phrase "When thunder roars, go indoors."  Find a safe, enclosed shelter when you hear thunder.  Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

AVOID WINDOWS, DOORS, PORCHES, AND CONCRETE:  Do not lie on concrete floors and avoid leaning on concrete walls.  Lightning can travel through any metal wires or bars in concrete walls or flooring.  

AVOID WATER:  Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building's plumbing.

AVOID ELECTRONIC EQUIPMENT:  Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet.  Lightning can travel through electrical systems, radio and television reception systems, and any metal wires or bars in concrete walls or flooring.  Equip homes and offices with whole-house surge protectors to protect appliances.

Clean Gutters

4/25/2019 (Permalink)

During long summer days, it’s easy to forget that there is always a possibility of a downpour! Air conditioning maintenance and air duct cleaning are essential for the inside of the home, but don’t neglect the outside! Summer rains can bring high damaging winds that can dislodge branches from trees which may look to find a new home...on top of yours! So, it’s essential that after every troublesome storm, an inspection to your rain gutters is performed. It is simple enough - all you will need is a ladder, gloves, protective goggles, water hose and a scoop. Let’s dive in!

Cleaning your gutters can be performed in 3 easy steps:

Climb the ladder and start scooping! Start from the end closest to the drain outlet and remove any debris with your scoop, working away from the drain outlet. For faster cleanup in the end, toss the offending material into a bucket on the ground.

With your water hose in tow, spray a steady stream of water through the gutters towards the drain outlet. This is much easier using a hose with a pressure gauge for high and low power, but any will work just as well.

Check your drainpipes for any blockages. Hopefully any potential blocks are minimized by scooping out the debris before it makes it into the pipes. However, there are instances where the rain storms forced material into the pipes. If you see a trickle instead of a flow coming from your pipes, use the hose at the top of the gutter and spray directly into the outlet. For harder to reach items, try a plumber’s snake.

Use these quick and easy tips to ensure your rain gutters are ready for any storms Mother Nature wants to throw your way.

Generator Safety

9/25/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

If you have a generator on hand for power outages during severe weather storms, follow the safety tips below from the American Red Cross:

Never use a generator, grill or camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.

To avoid electrocution, keep the generator dry and do not use in rain or wet conditions. Do not touch the generator with wet hands.

Opening doors or windows and using fans will not prevent carbon monoxide (CO) buildup in the home. Although CO can’t be seen or smelled, it can rapidly lead to full incapacitation and death.

Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy, or weak while using a generator, get to fresh air immediately.

Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warning of accumulating carbon monoxide.

If your home or business suffers from any type of storm damage, call SERVPRO of North Anchorage, 907-688-3001 and we will send a professional out to assist with getting your property back to its original state as soon as possible.

Frozen Pipes...Texas Here We Come

9/20/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

Hornedo Middle School in El Paso, Texas suffered water damage due to frozen pipes. Our SERVPRO of North Anchorage Extreme Response Team was contacted to provide drying services and to prepare the affected 60,000 square foot area for renovation. Our SERVPRO of North Anchorage Extreme Response Team was successful in restoring the school within the required time frame so that classes could resume as quickly as possible.

Our SERVPRO of North Anchorage Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our SERVPRO of North Anchorage Extreme Response Team helps with any type of commercial, storm, fire, or water loss.  Our trailers are loaded and ready to head out to help your business resume normal operating procedures ASAP.

Extreme Storm Damage

9/20/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

Our SERVPRO of North Anchorage Extreme Response Team responded to Country Inn & Suites in Cape Canaveral, Florida to perform emergency services on approximately 45,000 square feet of this commercial building due to water damage caused from a recent storm that had affected most of the exterior walls.  Our Extreme Response Team was able to mitigate this loss, and/or dry out all affected materials for subsequent repairs in order to get the business operating back to normal standards as quickly as possible.

Our SERVPRO of North Anchorage  Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our team helps with any type of commercial, storm, fire, or water loss.  Our trailers are loaded and ready to head out to help your business resume normal operating procedures ASAP.

Taking Technology by Storm

9/20/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare, the following will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer free way to store different types of files, from a Word document to images of important documents. suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well.

Get an Emergency READY Profile®

SERVPRO® of North Anchorage is proud to offer Emergency READY Profiles® (ERP) for free at to help prepare you, your property, or your business for an emergency.

By developing a SERVPRO® Emergency READY Profile® for your property or business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App. Get in touch with SERVPRO® of North Anchorage today for more information on developing an ERP for your property or business, and SERVPRO® of North Anchorage will be there to help make it “Like it never even happened.”

Winter Weather Worries

9/20/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.


Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets.

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly.

To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.

Open kitchen cabinets to let warm air near the plumbing.

When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.

Keep your heat set to the same temperature both day and night.


Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas, as well as causing gutters and shingles to move or fall.

Icicles can be an initial sign of an ice dam, according to To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.”

Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter.

If winter weather causes water damage to your property, SERVPRO® of North Anchorage Professionals are only a call away, 24/7, ready to restore to preloss condition.

Flood Waters

9/19/2018 (Permalink)

Blog | SERVPRO Franchise Website Administration

Due to heavy rainfall in Tomball, Texas, a flood occurred at Tomball Regional Medical Center.  The main level of the hospital was flooded, which affected approximately 40,000 square feet.  Our SERVPRO of North Anchorage Extreme Response Team was called out to Tomball, Texas to provide demolition and to prepare the affected area for renovations and drying services, as well as to disinfect all of the affected areas.  

Our SERVPRO of North Anchorage Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our SERVPRO of North Anchorage Extreme Response Team professionals helps with any type of commercial, storm, fire, or water loss.  Our trailers are loaded and ready to head out to help your business resume normal operating procedures ASAP.

Palmer Flood Damage--Needs Fast Storm Damage Help

4/5/2016 (Permalink)

Flood water damage can cause havoc to a Palmer Property

SERVPRO Extracts Water from Storm and Flood Damaged Properties in Palmer

Palmer flooding in your home can cause many problems for you. That might sound like an understatement, however, many people do not understand what this amount of pooling water can do to their houses. First of all, flooding can come from the groundwater that rises from a local river or stream. It can originate from a septic tank backup or through the less than adequate waterproofing in your basement walls. A leaking pipe or frozen pipe that bursts just about anywhere in your home and on any floor, can qualify as a flood because it causes many of the same problems. When standing water covers several rooms from a storm or malfunction, you need help.

When you see the standing water in the basement, crawlspace or lowest level of your house, whether you know the source or not, heavy pumping equipment is needed to mitigate the impending water damage.

The water begins by being absorbed into building materials and furniture such as wooden pieces and their fabrics. If the water has gotten into your basement from the first floor, it may have passed over and through a storage closet. Therefore, clothing may have been impacted as well as stored personal items, electronics, and photo albums. It has also gotten into and behind walls, under sinks and any ceilings and sub floorings

The increased moisture level can also create a perfect environment for molds to grow with 48-72 hours if the structure is not quickly dried. Drywall that has become soaked with this liquid can start the process of breaking down. This breakdown can be noticed as a bulging and crack as well as deteriorating and falling away from the attached studs. Electrical wiring may create a hazardous situation.

Water removal must begin with powerful truck mounted water pumps, sump pumps, and wet vacuums. Fortunately, the SERVPRO vehicle has all the necessary equipment on board to begin the water extraction immediately. The possibility of contaminated water is high from a storm-induced flood. The IICRC trained technicians can install dehumidifiers and air movers to increase evaporation rates and hasten the drying process. After three to five days, most water damaged homes in Palmer will be dry enough to reenter. Before returning to a safe and wholesome environment, the SERVPRO experts will use foggers, thermal and chemical, to broadcast antibacterial, antifungal, and disinfecting agents to sanitize the structure. A final walk-through with you will guarantee your satisfaction with the condition of your home "Like it never even happened."

If you have experienced a flood in your Palmer home and need the help of a premier water damage restoration company, call SERVPRO of North Anchorage at (907) 688-3001 for assistance. We will respond quickly 24/7.

Anchorage Flood Damage Recommendations

1/11/2016 (Permalink)

Call SERVPRO if the Sand Bags Don't Thwart the Flood Waters

Call on SERVPRO to Restore Your Flood Damaged Anchorage Property

Many residential property owners know that Anchorage flood damage can have a profoundly adverse impact on your home. After a flood has taken place, it's important that you start the water removal and clean-up as quickly as possible to impede further damage from occurring. The most practical and expedient way to complete this process is by hiring a professional company like SERVPRO. Their technicians possess the equipment, advanced skills, detailed training, and extensive industry experience to mitigate water damage and expenses. Learn more about flood cleaning and water extraction by reviewing the following short outline:

Basic Flood Cleaning Tasks
Before starting the flood clean-up process, it's important to have an insurance agent carefully inspect your property. Doing so will help determine how much the insurance company will pay based on the type and extent of your coverage. After you complete this part of the process, you'll need to hire a flood damage restoration company to start working on your behalf. Ask your adjuster for a list of preferred providers. SERVPRO is usually at the top of that list. We can provide you with a CCIS listing. This Contents Claim Inventory Service documents, by a room by room method, damaged items, and building materials. This will relieve stress and help you with your insurance claim.

The Importance Of Hiring Immediate Services
Following a flood, one of the biggest issues you will need to deal with is secondary water damage. Although the initial damage can have negative consequences, secondary water damage can even be worse. As many remediation experts know, secondary water damage can start absorbing into your ceilings and walls. To prevent this from happening, you'll need to have standing water removed from your property. Our technicians rapidly deplore water pumps, wet vacs, and sump pumps to extract the bulk of the water. We will use dehumidifiers and air-moving machines to complete the drying process. This work will impede the development and proliferation of mold, mildew, and other unwanted bacteria.

Dealing With Flood-Damaged Articles
If the flood does damage to your personal possessions, you may need to have them professionally cleaned and repaired. Items can be dried and cleaned on-site, or we can ship them to our facilities for thorough cleaning and restoration. Our policy of restoring and repairing, as opposed to simply replacing objects, and furnishing will lessen your costs.

The aftermath of Anchorage flood damage requires professional flood and water damage restoration to ensure that the structure is restored to a safe condition. Keep the professionals of SERVPRO in mind when skilled IICRC technicians, utilizing the latest equipment and methodologies, are needed to return your property to pre-flood loss condition. "Like it never even happened."

Have Storm or Flood Damage?
Call Us Today (907) 688-3001

Why Choose SERVPRO of North Anchorage?

We are faster to any size disaster in Anchorage, Eagle River, or Chugiak.